Aurora Auto Repair

4.7 (1145)
(630) 499-8722updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 3:00 PM
5

Had an emergency with my car. Smoke coming out of the engine caused by a coolant leak. Since this is closest auto shop near me, I trusted them because my parents come here often. Brought my car here at closing hours and they fixed it the end of next day. Had to replace my starter and a serpentine belt because coolant leaked onto it. They also fixed my check engine light even though I never mentioned anything to them about it. Friendly staff that explained everything to me on the situation and gave me a fair enough quote. After a few months passed there've been no problems related to the repairs that were made.

1

Watch out for up-sell and unjust charges

Thank you Cynthia for letting us know your concerns. We do perform an inspection on all cars when we service them so we can communicate the true status of your vehicle. This is important so you can be properly informed regarding any potential issues with your vehicle relative to driveability and/or safety. We did review your inspection and we did identify a few issues but since they were not safety or near term driveability issues but instead items to help with fuel economy and long term vehicle performance, we marked them as yellow: items to be aware of and to address now or in the future to maximize performance/fuel efficiency and long term viability of your vehicle. I will call you to better understand how we can improve our communication regarding the green, yellow, red items in our inspection reports as well as to better understand your reference to unjust charges.

- Honest-1 Auto Care Aurora
5

5

5

5

Wonderful service as always. Been coming here for service on my Volvo for 3 years and wouldn't think of taking my old girl anywhere else.

Debra, thank you for your 5-star review and for your support of our auto repair shop!

- Honest-1 Auto Care Aurora
5

Honest one was honestly great!!

Thank you Lynn for your review!!!!

- Honest-1 Auto Care Aurora
5

I cannot believe how amazing this auto repair shop is From the moment you enter till the moment you leave and ever after they fix your car they check up on you to see how the car is doing. Love the service and how profesional they are. Thank you Honest Care for the great service I highly recommend this place and I will be taking my car for the next service. you guys really are honest on prices and everything.

5

They also did an overall inspection and test drive. Started going here after I received a mailing because we moved into the area. They had previously helped me (at no charge) with a message that had not been properly cleared by another shop that changed the oil and on a second occasion helped clear a "Low Tire" warning by checking air pressure of all four tires. Their willingness and friendliness (especially Charlie) were most appreciated and the reason that I cam back for service for which I could pay them. Got me in and out in the time and CHARGES explained prior to me coming in for service.

5

Wife called Honest1 to see about getting the battery replaced on her car as her car was not starting except when jumped. She asked if her car could be looked at quickly as she was needing to pick our kids up from school less than an hour later. Honest1 was able to get her in to be seen, request a battery from their parts supplier, and install the battery in time for her to pick up the kids. Her experience at Honest1 was amazing and she highly recommends them for service needs! Thank you Honest1!

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