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Aurora Auto Repair

(630) 499-8722
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 7:30 AM - 3:30 PM
5

My 1 time at Honest 1 was great! The owner was super sweet and the guys were very happy and helpful. They even gave me a coupon to use and saved one on my friends acct for his next service for referring me. Would totally go back. Laura

Thank you, Laura, for your review! We put our customers and their needs first, and we are always happy to offer friendly service! We look forward to your next visit, and we will continue to find ways to be honest and potentially save you money on your repairs!

- Honest-1 Auto Care Aurora
5

Exceptional service from beginning to end. Their shop is was busy yet very clean.

Linda, thank you for reviewing and coming to Honest-1 Auto Care for your auto repair needs. We're glad to offer exceptional service and will continue to be timely and clean at our shop!

- Honest-1 Auto Care Aurora
5

Quick and excellent service

Pradeep, thank you for your review. We were happy to be quick and offer excellent service for you and your Toyota Camry. We look forward to your next visit!

- Honest-1 Auto Care Aurora
5

Excellent service, always friendly and very Courteous. We have been going for many years, and highly recommend them.

5

Very good people explains work to be performed clearly and the lounge is comfortable!

Keith, thank you for leaving us this review. We were glad to off you a comfortable waiting area while your auto repair services were being completed. We look forward to your next visit!

- Honest-1 Auto Care Aurora
5

Great service and friendly staff! Even when you go in for just an oil change, they check to make sure everything is OK with your vehicle! This place is the best!

Kurt, thank you for your review. We are happy to assist with your Ford Taurus for any auto repair/maintenance that is needed. We will continue to offer great and friendly service, and we appreciate having you as a customer!

- Honest-1 Auto Care Aurora
5

Courteous and professional employees that always take care of my services needed. Definitely can recommend this location.

1

I went in last week because the splash shield on my car was hanging off after running over some snow. When I went in, everyone was friendly and I appreciated the quick service. The one gentleman, a mechanic I believe, told me it should be any more than 40-60$. I thought that seemed reasonable, heck, what did I know? Even farther, he said he might not have to write a ticket for it because it would be such a simple task. Well when I got the ticket, I found it was $87. I paid it, without much more than a grumble and left. I'm simply frustrated at the disparity that happened between the mechanic and the boss. After talking to others that work/own shops in the area, I found that the price I paid was actually rather high considering it was a minor repair of a splash shield. I don't expect anything to come of this review, frankly I didn't even want to write one, but after getting a text/email two to three times since my visit telling me to review the business -- I found that I had to give my input. Overall, was the service fine? Yes. Did they do what was expected? Yes. But did they quote me with one price, then fail to explain why it was more? Also yes. This is the reason for your one star review. I appreciate transparency and this was not a case of such.

Brittany - Thank you for bringing this to our attention. Our goal is always 100% customer satisfaction and when that doesn't happen, we want to know about it! I checked in to this situation and you are correct. There was an internal miscommunication and your ticket should have been $55.05. Thank you again for making us aware of this! It also gave us an opportunity to better improve the process so this mistake does not occur again.

- Honest-1 Auto Care Aurora
5

Great place! Me and my mom come here for all of our vehicle maintenance requirements and I couldn’t be happier with the service! It’s owned by an intelligent and down to earth woman and the prices are fair and the work is wonderful. I always feel comfortable here with the service and I highly recommend this place to anyone seeking a trustworthy mechanic.

Thank you Tara for you review, we are glad to hear that you had a great experience with our services! We're glad we are your choice for all your vehicle maintenance, and that we are able to provide you with service that is comfortable and trustworthy! We look forward to seeing you again.

- Honest-1 Auto Care Aurora
5

they offered me financing which really helps when you get an unexpected repair bill that's expensive. thank you to honest 1 auto care for this service. I would highly recommend them to anyone needing auto care repairs !!

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