Shockingly bad, even criminal, conduct. This shop sent my son on his way with a life-threatening oversight. When he returned, they covered up the damage they had caused. Only after he took it to an independent shop did they own up to what they had done and offered a new wheel to replace the one they’d destroyed. Ultimately they ended up stealing the wheel they had damaged, demanding $400 for its return. Stay far, far away. The deviation from ethics that we experienced is shocking.
Michael, our goal is always 100% customer satisfaction and we are disappointed in the situation which occurred with your son's wheel. Alex and I were able to speak live and have come to a resolution.
- Honest-1 Auto Care Aurora