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Aurora Auto Repair

(630) 499-8722updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 7:30 AM - 3:30 PM
5

Went for 75,000 mile check up and they did a fine job!

Rhonda, thank you for your review! We are happy that we could be here for your automotive repair needs and are glad we could help you out with your Toyota Prius. We'll see you next time!

- Honest-1 Auto Care Aurora
5

2/7/2020 Great place. I have serviced both of my vehicles here and I love them. The owners are very caring. They do quality work at fair prices and don't push gimmicks. It truly is Honest. Any problems they fix and are flexible with scheduling. I work in social services and don't make a lot and I am always thankful that I am getting work done at affordable prices. I recommend them to everyone. I always don't want them to get too much work because they have just been so great and I want to keep them to myself. Very kind and a true investment in customer service.

Thank you for your review, PJ! We will continue to be fair-priced, flexible, honest, and thorough for all of your automotive repair needs for your vehicles including your Honda CRV! We look forward to having you back in our shop.

- Honest-1 Auto Care Aurora
5

Great service, very friendly, female owned business. Would highly recommend!

Amy, thank you for your review! We appreciate having you bring in your Mercedes-Benz for automotive services and we will continue to be friendly and thorough. See you next time!

- Honest-1 Auto Care Aurora
5

Very satisfied with the repair work I had done on my 2012 hyundai santa fe. Would recommend as your neighborhood repair center.

5

The mark of a great company is consistency. Each time I've brought my vehicles into Honest-1, I've received only the services I need at a reasonable price. I've grown to trust their analysis and believe they have my best interests in mind when servicing my cars. Very pleased to be a customer.

Hi Kevin, Thank you for your review. We will maintain consistency, honestly, and communication for all of your visits to our automotive repair shop. We were happy to help you out with your Hyundai Santa Fe. See you soon!

- Honest-1 Auto Care Aurora
4

I always enjoy dealing with Honest 1 Auto Care. I feel like with the photos and videos you receive you can actually see the problem they are describing. Also Devin was nice enough to recommend other places that might be able to get work completed at a cheaper place. Example being instead of replacing the entire exhaust just take it to an exhaust place and have them weld it back on. That shows they do not want to rip people off. There was a miscommunication last time I was there because I had to ask about a charge on my bill and did not sign a form to have them inspect my car. When I went to pick up the car the manager did apologize about this. I also enjoyed the fact they open early and I can drop my car off before work. I trust them and will be using them in the future.

Jeremy, thank you for your review! We are pleased to know that your experience with us has been a positive one. We are glad to smooth over the miscommunication, and we will continue to provide honest and thorough work. We are looking forward to having you back in our auto repair shop with your Mitsubishi Lancer!

- Honest-1 Auto Care Aurora
5

Fast, professional and reasonably prices...no question I will be back if my car needs more work in the future.

James, thank you for your review and for trusting us with your Honda Civic. We will continue to be timely, professional, and reasonably priced, and we'll see you soon!

- Honest-1 Auto Care Aurora
5

Quick, reliable, honest

Thank you for your 5-star review, Cheryl! We are looking forward to having you back in the shop with your Honda Accord for more timely, reliable, and honest auto repair and maintenance service!

- Honest-1 Auto Care Aurora
1

Shockingly bad, even criminal, conduct. This shop sent my son on his way with a life-threatening oversight. When he returned, they covered up the damage they had caused. Only after he took it to an independent shop did they own up to what they had done and offered a new wheel to replace the one they’d destroyed. Ultimately they ended up stealing the wheel they had damaged, demanding $400 for its return. Stay far, far away. The deviation from ethics that we experienced is shocking.

Michael, our goal is always 100% customer satisfaction and we are disappointed in the situation which occurred with your son's wheel. Alex and I were able to speak live and have come to a resolution.

- Honest-1 Auto Care Aurora
5

Very transparent assessment of what needed to be done and quick attention to the repair I'm very happy with this shop

We're glad to see this review! Thank you and we will continue to be transparent and thorough with your auto repair services!

- Honest-1 Auto Care Aurora
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