Aurora Auto Repair

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(630) 499-8722
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 7:30 AM - 3:30 PM
4.5

I came across Honest-1 when looking for a great service facility after my mechanic retired after decades of incredible service. I needed an oil change, and while doing the oil change they informed me my drivers side tie rod was on its last legs. The work was done perfectly and at an extremely fair price. Since then, we have been back several times for a complete brake job and some other issues. Each time everything was done as promised and on time and and as quoted or less expensive. No surprises. Karen and her whole staff are awesome, informative, polite, and caring. The facility is beautiful and impeccably decorated and super clean. I recommend Honest-1 to everyone who is looking for a fabulous, complete auto service facility and Karen needs to be congratulated.

Ray, we are honored by your kind words and please know that they will be shared with our staff. Thank you so much for choosing Honest-1 Aurora and we look forward to being your trusted mechanic for years to come. Thanks again!

- Honest-1 Auto Care Aurora
5

I was beyond impressed with the service I received. I was updated frequently on the status of my repairs and everything was thoroughly explained to me when I went to pick up the car.

Thank you so much for the kind words! It was our pleasure and we look forward to the opportunity to help you again in the future

- Honest-1 Auto Care Aurora
5

Straight forward honest approach. I worked with Karen who was exceptional at her job. Best customer service representative I have dealt with in a long time.

It was a pleasure working with you and we are glad we could help. Thank you!

- Honest-1 Auto Care Aurora
5

Efficient and friendly customer service.

Thank you, Faheem!

- Honest-1 Auto Care Aurora
5

Excellent service and I really appreciated the extra work done at no charge to help PIN down the source of my problem.

It was our pleasure, we appreciate your business!

- Honest-1 Auto Care Aurora
5

Went in for an oil change, they were very polite and informative. And when they completed it. They came and told me what they found when they inspected my car. And even texted me the results with pictures and videos of my car as they inspected it!!!!!

Happy to help, Steven! Glad you enjoyed your time with us and we look forward to helping you again in the future!

- Honest-1 Auto Care Aurora
5

I was impressed with the cleanliness of the shop as well as the waiting area. The original purpose of the visit was for tire replacement, but when I noticed the car was due for an oil change, they were able to perform that service in the same visit. Documentation on the invoice was excellent. All the service writers and technicians were helpful and friendly. I was pleased they were able to obtain the tire brand I requested. The entire experience was positive, from making the appointment through departing the facility.

It was our pleasure helping you, Donn! Thank you so much for the kind words and we will make sure our employees are aware of the expereince they created for you so we can continue to strive for that kind of service every day! Thanks again!

- Honest-1 Auto Care Aurora
5

I met Karen Conway from Honest-1 Auto Care and never knew that I would need her services so quickly. My door handle on my Cadillac Escalade broke right before I was to be leaving for a long trip to the east coast. I could have taken it to my local Cadillac dealership in Orland Park but thought I would give Honest-1 a try. I had to drive for almost 45 minutes to get there but the trip was well worth it. Karen was very pleasant as were all the staff I met when I dropped the car off. Ross was the person assigned to fix my vehicle. I returned to find the work was done excellent, explanation was made as to what had happened, old parts were provided to show the problem, the price was reasonable, and they had priced out another repair I had inquired about. Found a snack in my car when I entered. What a surprise. Husband says we are moving all our work, including oil changes to them even if they are further away as their honesty, integrity, friendliness, and quality of service was impeccable. Very impressed!!

Lynn - we are touched by your kind words. We know this was a small bump in the road before what was hopefully a great trip and we can not wait to have you and your family in the shop again so you can tell us all about it. Thank you so much for the kind words, we truly appreciate them.

- Honest-1 Auto Care Aurora
5

Five stars!!!!

Thank you Gina!

- Honest-1 Auto Care Aurora
5

They were quick honest did everything to get my car fix as quick as possible and got everything done through my warranty and we're letting me know step by step what was going on

Happy to help, Jacqueline! We're glad that we could help save you money by working through the warranties. Let us know if you need any help in the future!

- Honest-1 Auto Care Aurora
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