Aurora Auto Repair

Service was excellent and turnaround time was quick. Cost was reasonable.

Had multiple issues with axle and wheel bearings of my 2008 Nissan Altima car. Have been experiencing issues with shaking and other indications from long but my past car servicing contact had either not identified the issue or even if identified, had not fixed the issue. Honest-1 auto care was upfront with diagnosis and after getting inspection done, reached out to couple of other auto care shops but the price of honest-1 auto care was best and the performance of the car has also greatly improved. Would definitely recommend their service.

Nice guys, decent service, but holy hell their prices are insane. Wanted almost $900 for new tires. Went down the road and got them just under $600. All of the things I declined that they said had moderate to severe urgency totaled to almost $6,000. Got two other opinions who said it should be about $3k max and besides the tires, nothing was really “severely” urgent. Not sure what the new management is doing but it feels a bit like price gouging over there now.

I had new brakes put on my sub back in Feb. Recently, I heard a grinding noise. I took my suv back to Honest to find the trouble. The service employees listened to what I had to say; they took the extra time to search for the problem; it was a very small loose fitting clamp. They were very detailed and conscientious in their search. I was very grateful for their thoroughness

I asked them to do a used car pre purchase inspection. They did it quickly and comprehensively for a reasonable price. Very pleased.

I brought a used car I was looking to buy for an inspection. They fully accommodated me, moving around other appointments due to the time sensitivity. Angel and team did a very thorough job, taking pictures of all areas of the car, especially where there were concerns and walked me through them when completed. As good as they were, the price was right, far cheaper than a few other places I spoke to (but couldn't handle a same day walk in). Everything about the experience was excellent and I wouldn't hesitate to use them again.

Brought my car in and submitted the issue I was having. Told the tech that there is a noise in the front that sounds like a dry bushing or a creaking noise. They looked at the car and determined that the front struts were making the noise and needed to be replaced. They did mention that replacing the struts may make another noise appear as that is the nature of this type of repair. They also noted that the control arm should be replaced. With the strut repair coming in over $1,300, we could only afford the strut replacement. They replaced the struts and said that there is now a different noise in the front, as expected. I acknowledged that a new noise may be heard when I picked up the car but did verify with the tech on the phone that the original noise was gone but a new one has sprung up. I paid my bill and picked up the car only to hear the same noise in the front prior to the car being worked on. So I am now out $1,300 and have the same issue as before. I believe that the tech made a misdiagnosis by replacing the struts where it seems the control arm was the culprit this entire time. I did make an appointment to bring the car in again, but did not drop the car off as I don't see the point as we know the cause, but I have a real problem spending another +$750 on control arms when I have already spent $1,300 on struts I didn't need. Needless to say, I am not happy nor satisfied with the current outcome.

Rude service did brake job on my car never will go back way over priced