Aurora Auto Repair

(630) 870-1262updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 3:00 PM
1

Disappointed in my last service. They had my truck for 5 days, I spent a significant amount on service. No more than 10 mins after I drove away - the same dashboard light came back on. Ugh - now I have to bring it back on monday. Costing me time and peace of mind.

1

So I'm a mechanic myself but my car broke down and I could not get back to where I needed to to fix it so I came here which was a complete waste of time. If you want to get taken advantage of come here.. All I asked them to do was change the power steering pump and the pulley And they tacked on all these other things that they wanted to do that I didn't ask them to do so they could get more money out of me but what they didn't understand was that I am not a rookie I know what I'm talking about I'm not a person who just goes into a mechanic shop and says hey there's something wrong in my car I need you to fix it It wasn't like that at all I told them exactly what I needed them to do to fix it and they still try to charge me.. I will never use them again in my life

5

Good experience and explanation of what needed to be done

5

1

I have been to Honest - Auto Care several times before, but this time I didn't have a good experience. A gentleman called, saying we had to open the brake parts, etc., to diagnose the problem. I initially agreed, but then I changed my mind because my car is pretty old. I called back in less than 5 minutes, but the gentleman was not available. The person on the phone, I told him, Don't open the parts; I don't want to repair it because the diagnosis itself was $319. After about 15 minutes, I got a call back from original guy saying, We already started work; now you will be charged. That guy made me feel like I made a grave mistake of changing my mind and kept saying, 'This is so not good.' I ended up paying a prorated charge of $79 for just nothing. So disappointed!!

5

very good

5

Got a reasonable estimate to replace starter motor .

5

I am amazed at my experience with the staff and service at Honest-1. The recommendations I found on nextdoor.com led me to make an appointment, and I feel I was more than lucky. The technicians were knowledgeable and resourceful far beyond my experience at other auto service centers - AND HONEST!! Many thanks to your team!

1

Mechanics doing fraud when I told to them that is oil is leaking and engine oil pressure on dashboard they said simply we will check we do diagnosis first. But they sent me quote of engine oil leaking part and remaining stuff. I thought the problem was resolved and I paid and took the car. But after after 1 hr of driving the same issue was coming on dashboard I went back and asked them. They told me simply oil leaking is different and oil pressure is different. When mechanics testing my car they know that but they didn’t said to me because it too high price to fix it. They charged me for the first one and second quote was to high. Honest is not honest

5

The service went very professionally and done in good time

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