Reviews | Page 3 | Honest-1 Auto Care Aurora

Don Kelly

5/25/2018

My first time in at Honest 1, I was warmly greeted and although I had no appointment, they were able to get me in for an oil change.i was impressed that they could fit me in being a new customer and no appointment on a Holiday weekend! I will be back for more service when my vehicles need any work. Fast, professional and courteous.

Dear Don, It was our pleasure to work with you. We love being able to help our customers achieve a long vehicle life! We look forward to answering any questions you may have and to help you with any service needs in the future. Thank you and best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora

Tiffany Millies

5/20/2018

Service was wonderful. The staff was so nice!

Dear Tiffany, Thank you so much for your kind review. We do look forward to providing you with transparent and fully explained explanations of any needs or questions re: your vehicle. We look forward to working with you again in the future! Thank you and best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora

Anonymous

5/12/2018

Excellent service! Karen and Jim are extremely kind, caring, friendly, and professional. My car had a thorough evaluation and was repaired in a timely manner and ready when promised. It's nice to be able to take my car to a place I trust. I will definitely recommend Honest 1 to everyone I know.

Thank you so much for your review! We really do appreciate knowing and hearing that our goal of 100% customer satisfaction is being achieved. Thank you and best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora

Sandy

5/12/2018

Having always brought my car to the dealer for repairs, I decided I needed to find a local repair shop due to the dealer’s high costs. Honest-1 replaced the a/c condenser for much less than the dealer quoted. The customer service was exceptional. Karen and Jim made me feel welcome, repairs were explained in detail and most importantly, being a woman, I never felt that I was being taken advantage of. Work was done timely and I even got a loaner car. Will definitely bring my car to Honest-1 for all future maintenance and repairs.

Dear Sandy, Thank you for your kind words! As the owner of Honest-1 Aurora, I want to make sure that all questions are answered and vehicle needs are explained. It is always our pleasure to take the time to do that. We do look forward to having the opportunity to work with you and your vehicle in the future. Best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora

Pulin Kinkhabwala

5/9/2018

Honest car repair shop as the name suggest. Very friendly and affordable.

Dear Pulin, Thank you for your kind review. Our goal is always 100% customer satisfaction and I am so proud of how the whole team at Honest-1 works to achieve that. We look forward to working with you again in the future. Best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora

Walter Siok

4/20/2018

everyone there was very polite, upbeat and courteous. service was on time , and time quoted. I will definitely be going back. The reason I went for an oil change, is that I had been there a few weeks earlier for a second opinion for he'd gasket repair on a 2010 Murano. Their price was v very fare and their warranty was excellent. They advised me to call Nissan to get some help on the dealers price to repair. the car was no longer under waranty. Thanks to them , Nissan agreed to pay 70% of the repair. They didn't have to do that. I would have paid them to repair it because their price was $1700 less than the dealer. They are truly HONEST 1

Dear Walter, Thank you for your kind words and for taking the time to write your review. So glad we could help you achieve a reasonable outcome. We look forward to the opportunity to work with you again in the future! Best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora

Jeff Ruhde

4/17/2018

I was impressed with the Honest-1's coordination and scheduling for after-hours dropoff and pickup.

Dear Jeff, Thank you for your kind review! It is always our pleasure to be able to serve you. We look forward to seeing you again and resolving all your auto needs to your satisfaction. Enjoy the week!! Best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora

Lenard

4/7/2018

Everytime I have taken my cars to Honest-1. They have been professional, courteous, nice, & HONEST!!! They tell you exactly what is wrong with your car. Prices for repairs are the same as other garages and options are given if They treat you as person/family not just a $$ sign. They want to ensure you are safe in your car. I will continue to bring my cars to them. Overall another GREAT experience!!

Dear Lenard, Thank you so much for such heartfelt and much appreciated feedback. And you are correct, we do want our customers to be safe! Thank you for giving us the opportunity to work with you and we look forward to the opportunity again in the future! Best regards, Karen Conway, Owner, Honest-1 Auto Care Aurora - 630-499-8722

- Honest-1 Auto Care Aurora

Anonymous

4/4/2018

Everyone Was Friendly & Helpful. I dropped my truck off and they drove me home When the work was completed they picked me up Very pleasant experience

Thank you so much for your kind review!! It is always our goal to provide quality auto repair and in doing so, creating a pleasant experience for our customers. We look forward to working with you in the future! Best regards, Karen Conway, Owner, Honest-1 Auto Care Aurora - 630-499-8722

- Honest-1 Auto Care Aurora

Chris F

2/26/2018

I've typically done my 5k or 10k changes at the dealership, but have since soured on that experience. I received a mailer from Honest -1 and was able to make an appointment the same day at the Eola Road location. Service was very good and the timing was perfect. I was even able to drop off my car a little earlier than scheduled. I would highly recommend.

Chris, Thank you for sharing your experience! We are definitely a dealership alternative and after having used the dealers for many years myself, I decided to open my own auto repair facility because I wanted to be able to combine dealership cleanliness with full customer service including walking through options and providing background as well as information to our customers. We do look forward to having the opportunity to work with you again in the future. Best regards, Karen Conway, Owner, Honest-1 Auto Care Aurora - 630-499-8722

- Honest-1 Auto Care Aurora

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