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Aurora Auto Repair

(630) 499-8722
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 7:30 AM - 3:30 PM
5

Quick, reliable, honest

Thank you for your 5-star review, Cheryl! We are looking forward to having you back in the shop with your Honda Accord for more timely, reliable, and honest auto repair and maintenance service!

- Honest-1 Auto Care Aurora
1

Shockingly bad, even criminal, conduct. This shop sent my son on his way with a life-threatening oversight. When he returned, they covered up the damage they had caused. Only after he took it to an independent shop did they own up to what they had done and offered a new wheel to replace the one they’d destroyed. Ultimately they ended up stealing the wheel they had damaged, demanding $400 for its return. Stay far, far away. The deviation from ethics that we experienced is shocking.

Michael, our goal is always 100% customer satisfaction and we are disappointed in the situation which occurred with your son's wheel. Alex and I were able to speak live and have come to a resolution.

- Honest-1 Auto Care Aurora
5

Very transparent assessment of what needed to be done and quick attention to the repair I'm very happy with this shop

We're glad to see this review! Thank you and we will continue to be transparent and thorough with your auto repair services!

- Honest-1 Auto Care Aurora
5

Karen is always a pleasure to work with! Thanks so much for all your help!

Thank you for your review, Mikey! We are happy to be here for all of your automotive repair needs, and we will see you next time!

- Honest-1 Auto Care Aurora
5

The staff were all friendly and helpful. The owner gave me a ride home after I dropped off my car and the work came in under what was quoted! I’ve been looking for a new place to take my car. I think I found it.

Sean, thank you for your review. We were glad to be here to help and give you a ride home, and we will continue to be upfront and honest about auto repair needs and costs associated with that, and we look forward to seeing you next time!

- Honest-1 Auto Care Aurora
5

Very fast & helpful!

Thanks for the 5-star review, Sarah! We are so glad you found us fast and helpful. We appreciate your business and hope to see you again in the future!

- Honest-1 Auto Care Aurora
2

People were very friendly but they don't check behind their work They left my lights on which killed my battery came and asked me what was wrong with my car . The next day my check engine light came on I took it back they said they had knocked a hose loose which caused the light to come on they corrected their mistakes but I now have reservations about using them again

Sharon, Thank you so much for making us aware of your concerns. We take customer concerns very seriously. As such, we reviewed the events of your visit and we have addressed appropriately with the employee involved. When a customer visits us, attention to detail is key and we have implemented corrective actions to strengthen our current policies to prevent this from happening in the future. Please know, you can always reach out to us if you have any concerns. You can reach me, Karen, Owner, at 630-499-8722.

- Honest-1 Auto Care Aurora
5

Honest-1 was recommended to us by the tire folks at Costco. We couldn't be more pleased. They saved us hundreds of dollars over the dealer's service price; they were charming to deal with and did good work on a short turn-around.

Eric, thank you for leaving us a 5-star review and for bringing in your Honda Accord to our auto repair shop. We were happy to help you save money, and we do look forward to seeing you back in our shop.

- Honest-1 Auto Care Aurora
5

Quick service. Very friendly.

Thank you for your review and for supporting our auto repair shop! We'll see you next time!

- Honest-1 Auto Care Aurora
5

It was my first experience and I really enjoyed it.. best service I had ever received from a Auto place. Will definitely be going back over and over again.

Thank you so much for the kind review, Monique! We are so grateful we were able to exceed your expectations! Looking forward to seeing you again in the future :)

- Honest-1 Auto Care Aurora
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