Aurora Auto Repair

Exceptional service

I recently moved to the neighborhood, and I was in need of a new mechanic when my car was making a loud ticking noise. The customer service experience from start to end was amazing! I am so appreciative of the Service Advisor Cande Pena. Cande worked with my warranty company and was patient and supportive when dealing with them. I will definitely recommend Honest-1 Auto Care to my family and friends. Honest-1 Auto Care is now my families new mechanic shop for all our car service needs.

Very professional, clean, and caring. They go beyond just doing a job.

Awesome People, Awesome Service, Reasonable Price! You guys are BEST, deserves all 5 stars. I came across Honest-1 Auto-Care in Aurora thru Costco. I felt very happy with overall auto-services. Fabulous!! I will certainly prefer this place for my future visits, and will recommend to my friends and families. and I personally want to thank Karen and her caring staff for free ride back/forth to home during car service.

Everything as promised. Price reasonable and excellent friendly service.

Highest rating

Jake was the epitome of customer service. I was greeted with a smile and a "Hello, how can I help you?" as I walked in the door. He was efficient, friendly, and kept me up-to-date with the service technician's progress, coming over to me in my comfy chair. I enjoyed the pleasant, stress-free environment, and didn't mind waiting (not that the wait was very long). The restroom was not only clean, it was beautiful. I peeked in on the service area and it was so neat and organized. Their motto should be "we aim to please," because they certainly deliver on that.

always a great job...timely, efficient, courteous!! I will always recommend!!

I came across Honest-1 when looking for a great service facility after my mechanic retired after decades of incredible service. I needed an oil change, and while doing the oil change they informed me my drivers side tie rod was on its last legs. The work was done perfectly and at an extremely fair price. Since then, we have been back several times for a complete brake job and some other issues. Each time everything was done as promised and on time and and as quoted or less expensive. No surprises. Karen and her whole staff are awesome, informative, polite, and caring. The facility is beautiful and impeccably decorated and super clean. I recommend Honest-1 to everyone who is looking for a fabulous, complete auto service facility and Karen needs to be congratulated.

I was beyond impressed with the service I received. I was updated frequently on the status of my repairs and everything was thoroughly explained to me when I went to pick up the car.