Aurora Auto Repair

I have been to Honest - Auto Care several times before, but this time I didn't have a good experience. A gentleman called, saying we had to open the brake parts, etc., to diagnose the problem. I initially agreed, but then I changed my mind because my car is pretty old. I called back in less than 5 minutes, but the gentleman was not available. The person on the phone, I told him, Don't open the parts; I don't want to repair it because the diagnosis itself was $319. After about 15 minutes, I got a call back from original guy saying, We already started work; now you will be charged. That guy made me feel like I made a grave mistake of changing my mind and kept saying, 'This is so not good.' I ended up paying a prorated charge of $79 for just nothing. So disappointed!!

very good

Got a reasonable estimate to replace starter motor .

I am amazed at my experience with the staff and service at Honest-1. The recommendations I found on nextdoor.com led me to make an appointment, and I feel I was more than lucky. The technicians were knowledgeable and resourceful far beyond my experience at other auto service centers - AND HONEST!! Many thanks to your team!

Mechanics doing fraud when I told to them that is oil is leaking and engine oil pressure on dashboard they said simply we will check we do diagnosis first. But they sent me quote of engine oil leaking part and remaining stuff. I thought the problem was resolved and I paid and took the car. But after after 1 hr of driving the same issue was coming on dashboard I went back and asked them. They told me simply oil leaking is different and oil pressure is different. When mechanics testing my car they know that but they didn’t said to me because it too high price to fix it. They charged me for the first one and second quote was to high. Honest is not honest

The service went very professionally and done in good time

Great work at a fair price. They Evan helped set up a fleet account for me. As a small business owner that was very helpful.

Great service every time!