Aurora Auto Repair

(630) 870-1262updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 3:00 PM
1

Mechanics doing fraud when I told to them that is oil is leaking and engine oil pressure on dashboard they said simply we will check we do diagnosis first. But they sent me quote of engine oil leaking part and remaining stuff. I thought the problem was resolved and I paid and took the car. But after after 1 hr of driving the same issue was coming on dashboard I went back and asked them. They told me simply oil leaking is different and oil pressure is different. When mechanics testing my car they know that but they didn’t said to me because it too high price to fix it. They charged me for the first one and second quote was to high. Honest is not honest

5

The service went very professionally and done in good time

5

Great work at a fair price. They Evan helped set up a fleet account for me. As a small business owner that was very helpful.

5

5

Great service every time!

5

2

Paid over $500 for an oil change and new battery. Charged us a $30 diagnostic fee even when we knew it was the battery. Charged $270 for a battery! They never told us the price. Wouldn’t let me use a coupon off the website either. I was a ride or die honestone customer because we were always taken care of but I went to another (very well known) shop and they said it would have cost around $350 to do the same things. Took over a day to get my car back. I will not be going to honest one anymore.

Jenny, I'm sorry to hear you were not pleased with your experience at our shop in Aurora. I'd like to further explain the reasoning behind the diagnostic. If we were to blindly install a battery when the real issue was with the alternator, starter, or both then you may have found yourself stranded somewhere and we'd be towing your vehicle back to our shop. We pride ourselves on providing our customers with a thorough diagnostic to ensure we get it right and to give you peace of mind. Your full synthetic oil change at $80 and your $270 battery seems reasonable. Sometimes our customers forget there is an experienced technician performing these services and they get paid for their time. Unfortunately, labor is not an insignificant portion of the cost of repairs. We we appreciate your business. Owners, Melanie & Joe

- Honest-1 Auto Care Aurora
5

Great overall experience fair price considering all the parts and labor for the repairs and maintenance needed.

Thanks so much for the review, Dave, and thank you for trusting us with your Honda Civic! It was a big job, and we are thrilled that you are happy with the results and the pricing.***Melanie and Joe Koehnen, Owners: Honest 1 Auto, Aurora

- Honest-1 Auto Care Aurora
5

I’m happy of the results

5

Great Customer Service Great Prices

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