I met Karen Conway from Honest-1 Auto Care and never knew that I would need her services so quickly. My door handle on my Cadillac Escalade broke right before I was to be leaving for a long trip to the east coast. I could have taken it to my local Cadillac dealership in Orland Park but thought I would give Honest-1 a try. I had to drive for almost 45 minutes to get there but the trip was well worth it. Karen was very pleasant as were all the staff I met when I dropped the car off. Ross was the person assigned to fix my vehicle. I returned to find the work was done excellent, explanation was made as to what had happened, old parts were provided to show the problem, the price was reasonable, and they had priced out another repair I had inquired about. Found a snack in my car when I entered. What a surprise. Husband says we are moving all our work, including oil changes to them even if they are further away as their honesty, integrity, friendliness, and quality of service was impeccable. Very impressed!!
Lynn - we are touched by your kind words. We know this was a small bump in the road before what was hopefully a great trip and we can not wait to have you and your family in the shop again so you can tell us all about it. Thank you so much for the kind words, we truly appreciate them.
- Honest-1 Auto Care Aurora