I had arranged for pickup/delivery of my car for normal serice needs. Karen came out and picked up the car, and by the end of the day my car was back in my driveway all fixed up. They always do a great job and are very nice people to do business with. They are fair and the pricing is reasonable. They gained my trust when Honda tried to milk me for thousands listing all sorts of things that were wrong with my car. Honest-1 looked it over and didn't agree and actually showed me what they saw. Something Honda wouldn't do. Plus so far, Honest -1 hasn't left tools inside my engine space or slices of pizza on my engine like other dealerships have done in the past.