Aurora Auto Repair

My exhaust started making an awful noise after I heard a loud pop while driving. I'd driven past Honest 1 a bunch of times, and decided to look them up when my car's dealer told me they don't do mufflers (which is what I thought I needed). After seeing the good reviews on here, I made an appt. The service manager, a very kind and friendly Latino man (I'm sorry I can't remember his name!) showed me exactly what was wrong with my car, and how they would be able to save the muffler by simply ordering a part and welding it back in place. I was incredibly happy with this, as this repair ended up being much more affordable than I expected. I feel like 90% of other car service shops would've told me I needed a new muffler or other costly repair and gotten me for as much as they could. But by showing me exactly what was wrong, explaining it, and demonstrating how they'd fix it rather than replace entire parts of my exhaust, they've earned my trust. I'll be bringing my car here in the future when/if I need repair work done. Thank you!!

Got my car serviced here and in the amount of time they told me. Thanks guys!

I am always treated as if the only reason Honest A-1 opened on the day of my appointment was to greet me warmly, take care of my car and give me a great cup of coffee! I most definitely recommend a trip to Honest A-1 if your car needs service!

After speaking with Ross on the phone and verifying that the extended warranty my daughter has on her 2013 Dodge Dart was good for the repairs needed, I didn't hesitate to take it there. They told me to drop it off the next morning at 8am and they would run diagnostic testing and go from there. (The check engine light had been on and the thermostat light had been intermittently coming on). The place is clean, the staff is very professional and knowledgeable. They kept me informed of the problem and repairs and even got it done the same day! The name speaks for itself Honest-1Auto! I would definitely take the car there again and would recommend others to also! Thank you!! I paid the warranty deductible and they took care of the rest. Easy! On a side note, if debating on getting an extended warranty on a purchase of a used auto, do it! I saved over $500! Thanks again! Laurie P.

I had been looking for a new place to take my car - this place is fantastic. I brought in an estimate for brakes from another shop; not only did they give me a better price, the work was done earlier than expected and done well. Cande went above and beyond, from the very beginning, and took care of another issue for me too - very friendly, very professional and very trustworthy - a pleasure to deal with both him and Karen. I highly recommend Honest-1 Auto.

Friendly people, great service. Thank you!

Highest rating

Jake was the epitome of customer service. I was greeted with a smile and a "Hello, how can I help you?" as I walked in the door. He was efficient, friendly, and kept me up-to-date with the service technician's progress, coming over to me in my comfy chair. I enjoyed the pleasant, stress-free environment, and didn't mind waiting (not that the wait was very long). The restroom was not only clean, it was beautiful. I peeked in on the service area and it was so neat and organized. Their motto should be "we aim to please," because they certainly deliver on that.

Friendly & efficient staff, very clean & comfortable waiting area, excellent service!

always a great job...timely, efficient, courteous!! I will always recommend!!