Aurora Auto Repair

I was impressed with the cleanliness of the shop as well as the waiting area. The original purpose of the visit was for tire replacement, but when I noticed the car was due for an oil change, they were able to perform that service in the same visit. Documentation on the invoice was excellent. All the service writers and technicians were helpful and friendly. I was pleased they were able to obtain the tire brand I requested. The entire experience was positive, from making the appointment through departing the facility.

Very friendly! Will definitely be back! Thank you guys!

Got an oil change about 8 months ago, went to change the oil myself tonight and realized they had stripped the oil pin drain plug, and excessively over tightened it, making it nearly impossible to change the oil now. Extremely frustrating!

Pretty decent place to get auto repairs done. They aren't always cheap...

I met Karen Conway from Honest-1 Auto Care and never knew that I would need her services so quickly. My door handle on my Cadillac Escalade broke right before I was to be leaving for a long trip to the east coast. I could have taken it to my local Cadillac dealership in Orland Park but thought I would give Honest-1 a try. I had to drive for almost 45 minutes to get there but the trip was well worth it. Karen was very pleasant as were all the staff I met when I dropped the car off. Ross was the person assigned to fix my vehicle. I returned to find the work was done excellent, explanation was made as to what had happened, old parts were provided to show the problem, the price was reasonable, and they had priced out another repair I had inquired about. Found a snack in my car when I entered. What a surprise. Husband says we are moving all our work, including oil changes to them even if they are further away as their honesty, integrity, friendliness, and quality of service was impeccable. Very impressed!!

I went in for an AC check because it was blowing hot air and the mechs told me that I needed a new compressor. The staff was friendly and HONEST. Not only did they go out of their way to let me know exactly what was wrong but the receptionist went and found out that my car was still under the manufacturers warranty! Karen is awesome. H1 didn’t charge me a penny and I ended up not paying anything for the repairs with KIA. These people at H1 live up to their name. I’ll be going in for oil changes at this place for as long as they’re in business. Marvelous customer service. Rare in the auto mechanic world.

Five stars!!!!

They seem to be honest... Very good customer service.

They were quick honest did everything to get my car fix as quick as possible and got everything done through my warranty and we're letting me know step by step what was going on

Good Experience Greeted Me. Provided me with a special mail offer to try their oil change. Nice facility also provided a quote on other items they noticed that will need to be addressed soon on my Prius. Good 1st experience overall.