I went in last week for an oil change. The building was incredibly clean and the staff members were super friendly. They were on time for my appointment. The oil change took a bit longer than I was expecting, but that's because they did a full inspection. Once my appointment was over, I received a copy of the results of the inspection. There were pictures, video clips, and explanations for the areas that were considered yellow or red. The staff members were patient and thorough when discussing some of the results with me. I think the price was fair and I will definitely be returning in the future!
Hi Meghan, thank you for your detailed review over your oil change! We strive to offer comfortable areas for our customers during their wait and our priority is the health of your vehicle which can result in longer wait times since we are thorough. We will continue to be patient with our customers, offer fair prices, and we look forward to seeing you next time!
- Honest-1 Auto Care Aurora