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Aurora Auto Repair

(630) 499-8722
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 7:30 AM - 3:30 PM
4

Always great service from people that seem to really care. I love the comprehensive reviews that help us budget our car repair expenses. Longer wait times are no doubt due to your growing popularity.

5

Great service as always. I live in ArlingtonHeights and will continue to travel to Aurora just to have my car serviced with you. I trust your team and think your prices are reasonable.

1

I wanted to like this place, but my 1st experience with them was not a good one and definitely not honest one. I brought my car in for simple oil change with the coupon they sent me for $21.95 after I personally scheduled the appointment after I verified that the price is correct for my car model. On the day of the appointment I was told that the oil change will be $26. I agreed and left my car. When they called me that my car is ready, this price was verified, but when I picked up my car it was $39.70 with explanation that they didn't know how much it will cost. ???? I had to wait there 20 min to pay and coming in phone call was more important than me standing there. Anybody in customer service should know that is just rude! I also got quoted for rear brakes $460 and tires $860 (not out the door price). Well, those 2 things got done at Midas yesterday for $850 out the door price. All I can say about Honest-1 car repair is they have a nice waiting room. Last, but not least i voiced my concerns to the lady at the front desk and she said, she will do some checking and that she will call me back. Nobody ever did. I actually waited a week before writing this review to see if they can rectify their behavior, no such a luck.

4

Great job as always, they just forgot to reset the mileage for next service due.

5

As always thanks for doing a great job.

5

They did. A very good job will see you for my next service.

5

Great service as always!!!

5

Friendly team and great service!

5

THE PEOPLE AT HONEST1 ARE VERY MUCH INTO FIXING YOUR CAR ON ONLY THE ITEMS THAT NEED FIXING. NO (B.S.) ON ADDITIONAL WORK THAT ALL OF A SUDDEN NEEDS ATTENTION LIKE SOME OTHER PLACES OR DEALERSHIPS MAY GIVE YOU. THEY TALK TO YOU AND SHOW YOU THE ITEMS THAT NEED ATTENTION IN A WAY THAT YOU CAN UNDERSTAND THEM. IT IS A PLEASURE TO TAKE MY CARS THERE FOR NEEDED WORK. ALSO THEY MAINTAIN A VERY CLEAN ENVIROMENT

5

I have been using Honest-1 for a while and there is currently no automobile repair shop I trust more. Often times repair shops will over sell or tell you that you NEED to have work done today. With Honest-1 they give you their honest opinion, options, and let you decide. It is a very refreshing way of doing business. Thank you Honest-1 and don't change! (i.e. Other guys: "you need brakes today". Honest-1: "you still have 40% of your brakes left, you can go for a few more thousand miles, unless you wanted to do it today")

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