Aurora Auto Repair

4.7 (1238)
(630) 870-1262updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 3:00 PM
5

Great and fast service really like how you help people on the spot that might be in a spot with their car thanks good work.

Dear Doris, Thank you for your review. It is our goal to always provide professional service and provide the customer with service that is in their best interest. We look forward to being of assistance again in the future. Best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora
5

I went in this morning because I smelled what I thought was burning brake or transmission fluid, so I was prepared for the worst. Turned out to be a plastic bag. I know a lot of shops that would have found SOMETHING to charge me for, but not these guys. Didn't even charge for diagnostic service. Good move, because I will definitely be coming back.

Jeremy, Thank you for your review. It is always our pleasure to be able to provide service for your vehicle! It will always be our goal to achieve complete customer satisfaction. We look forward to providing the same level of service whenever you visit us! Best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora
5

Everyone is so helpful and kind.

Dear Luis, It was our pleasure to serve you. Thank you for letting us know how we did. It is always our goal to achieve complete customer satisfaction. We look forward to providing the same level of service whenever you visit us! Best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora
5

Great experience and quality service, no waiting on my appointment, in and out.

Lester, Thank you for your review and for letting us know how we did. We look forward to providing the same level of service whenever you visit us! Best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora
5

Got a flat tire while out running errands, luckily I pulled into the BP next door - 10-15 min tops, and they refused to let me pay them for their time! Thanks again. As a quadriplegic who uses a power chair, I would've been completely stuck without my lowered-floor, ramped minivan. They really saved the day.

5

Thank you -- that was quick and easy. Also - while sitting in the comfortable chairs in the lobby I learned a few things from the tv shows streaming AND the short car care breaks.

Dear Mary, Thank you for your review and for letting us know how we did. We look forward to working with you in the future to assure your vehicle operates for a long time. It is always our pleasure and privilege to be able to work with you. Best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora
5

Free coffee, clean comfortable waiting area, efficient service that didn't take too long.

Hi Mary - Thank you for your review! I am so glad to hear you enjoyed our waiting area. Our goal is always 100% customer satisfaction throughout the whole service experience. We do look forward to the opportunity to help service your vehicle again in the future!! Best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora
5

They did a great job. Got me in right away and took care of my CEL quickly when I didn't have a lot of time. The price was fair as well.

Thank you Jason for letting Honest-1 Auto Care help you with your vehicle's needs. It is always our pleasure to work with you and help keep your vehicle in a safe and reliable condition. Best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora
5

I needed my car to go to work and I called Honest-1, I told them if they can show to me that they were real Honest. Cande and Karen were very nice always showing their great customer service skills with a big smile. They fixed my car quickly and the price was great. I strongly recommend Honest-1 take your car and will do a great job!

Lilia, Thank you for your review. It is always our pleasure to be able to provide service for your vehicle! It is always our goal to achieve complete customer satisfaction. We look forward to providing the same level of service whenever you visit us! Best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora
4.5

I didn't know what to expect when trying a new automotive repair shop, so I was pleasantly surprised with my experience. From the professional staff to the owner, Karen coming out of her office to personally thanking me for my business. The lobby/wait room was as comfortable as being in someone's home. The only suggestion I have is not to remove my tire rotation reminder sticker and watch those oily fingerprints on the business cards that were left in my car. Thanks for providing quality service.

Dear Carrie - Thank you so much for your kind words and for letting us know how we did. I am so glad you enjoyed our lobby - we want our customers to have a clean and friendly waiting area! And thank you for letting me know about the oil finger print - I could not agree with you more! I have given the technicians another training on this. If it ever happens again, please be sure to let me know ASAP! I also reviewed with the technicians not to touch stickers that show tire rotation schedule. I understand how helpful that info is to have on your windshield. We do hope to be able to service your vehicle in the future and be able to provide the highest level of service!! Best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora
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Honest-1 Auto Care Aurora is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Aurora (630) 499-8722 if you have any issues in accessing any area of our website.