Aurora Auto Repair

It was refreshing to get reasonable labor charges and to feel like a valued customer in a welcoming environment. The thank you note sent to us afterward was a thoughtful and sincere touch. We're glad to know our patronage is appreciated and we appreciate you! (Five Stars)

I originally had an appointment for 10:30 A.M. but had taken my niece to Midway to catch a flight out at 7:05A.M. so I stopped by Honest 1 to see if they could get me in sooner. Thankfully they were able to adjust their schedule to fit mine. I am ever so grateful. The manager came and sat with me and explained not only what is good with my car but pointed out what needs to be fixed in the near future. My husband and I were born and raised in Aurora and lived there until 13 years ago. We relocated to Iowa where we have yet to find honest and trustworthy mechanics, dentists, plumbers. Aurorans be Thankful to have Expert Care so accessible.

That owner Karen is just amazing and the sales staff great and Ross the tech. amazing also I would recommend this to anyone that wants there car fixed right.

Although the owner and the mechanic were friendly. I feel that I was tricked into getting a service that I did not ask for. I asked for an over the phone estimate and was asked to go in person. I was not told ahead of time that I had to pay for an estime and I was not told that a diagnostic test was needed for a free estimate. I would however like commend the cleanliness of both reception and work area. I also like to say that the thank you card adds a great personal touch. My only complaint again is not getting all the pricing information up front.

Great attention to detail, professional yet personable, felt I got a good amount of service for the price, too.

great service

Always polite, good service, low prices

The customer service is always great!

Visited through a friend for the first time and i was happy with the service i received. I'm planning to go to them for all my services henceforth. Staff are friendly and are quick at their jobs.