I wanted to like this place, but my 1st experience with them was not a good one and definitely not honest one. I brought my car in for simple oil change with the coupon they sent me for $21.95 after I personally scheduled the appointment after I verified that the price is correct for my car model. On the day of the appointment I was told that the oil change will be $26. I agreed and left my car. When they called me that my car is ready, this price was verified, but when I picked up my car it was $39.70 with explanation that they didn't know how much it will cost. ???? I had to wait there 20 min to pay and coming in phone call was more important than me standing there. Anybody in customer service should know that is just rude! I also got quoted for rear brakes $460 and tires $860 (not out the door price). Well, those 2 things got done at Midas yesterday for $850 out the door price. All I can say about Honest-1 car repair is they have a nice waiting room. Last, but not least i voiced my concerns to the lady at the front desk and she said, she will do some checking and that she will call me back. Nobody ever did. I actually waited a week before writing this review to see if they can rectify their behavior, no such a luck.