Aurora Auto Repair

(630) 870-1262updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 3:00 PM
1

Took it to the shop because the power steering went out. Paid $1000+ for a power steering rack. Couple of months later the power steering is beginning to fail again. I posted a review stating my disappointment and they contacted me less than an hour later to bring the car in. After a couple of days I called to check if they looked at my car.. They told me that one of the new parts had failed and they would warranty the repair and that the car was fixed and ready to get picked up. UPDATE: My power steering continued to have issues. I took it to another shop and I need a power steering rack. Between this and a issue with service on my wife's car, I'm done as a customer.

Derek, we appreciate your review and we appreciate your willingness to work with us on this situation. We are glad to have you as customer and we look forward to seeing you next time!

- Honest-1 Auto Care Aurora
5

Me and my wife just moved here from Pittsburgh Pa.and our 18’ VW needed brake work done ....I found H1 Auto from reading their reviews and dealt with Charlie..They did an excellent job ...We originally thought we were going to need brake calipers and after they got into the job they said we didn’t need them ...Charlie saved us an additional 550$ that another shop probably would of charged us..I would highly recommend Charlie and mechanics at H-1Auto ...Thanks for the courtesy rides ,superb work quality and customer service...Thanks again

3

Our whole family has been taking our cars here for service for some years now and have been really happy with the service up until this year. Not sure if it’s new personnel or if they have been really backed up lately, but we’ve noticed a lot of mistakes with multiple cars that we’ve had to take back to be corrected. Also, when calling we’ve been hung up on a few times now and when we do get someone on the line the call feels very RUSHED. Can’t book appointments same day most times and service that should have taken a day has taken 3 days. My dad didn’t get his car back until 10 days later and still needed to take it back because someone didn’t put one of the brakes back on properly. I understand you may be backed up or understaffed, but it’s enough for us to give you a second thought when needing auto service. We nt to continue coming here because of our previous experiences. We just hope this place isn’t going backwards and losing their reputation.

5

I use them for my 2007 Mitsubishi Eclipse GT. I started using them via Costco service recommendation in 2019. They are well reviewed, and I feel they do not use the upselling pressure many other places employ. I recommend them and find their pricing competitive.

Mark, we sincerely appreciate your kind words! Thank you for taking the time to leave us a great review! We truly are dedicated to our customers, whether its for an emissions test or a more serious repair. The team is always happy to help you with your auto repair and maintenance services, we look forward to seeing you next time!

- Honest-1 Auto Care Aurora
5

Thank you for your 5-Star rating and for allowing our team to address your vehicle's most important needs. We're here for your automotive service essentials and hope to see you again, Leonila. Drive safely!

- Honest-1 Auto Care Aurora
3

A bit overpriced but ok

Blackeagler1rider, we want to extend a sincere apology for your less than positive experience at our shop. Our pricing reflects the usage of high-quality parts and the expertise of our technicians. Please, reach out to us as we would like to speak with you in hopes of coming to a positive resolution. Thank you!

- Honest-1 Auto Care Aurora
5

Thank you for allowing our technicians to address your vehicle's most pressing concern and keep you driving safely. We appreciate your 5-Star rating and hope to serve you again. Take care, Aqil!

- Honest-1 Auto Care Aurora
5

5

Amazing service. Great Facilities. Nice Coffee. Efficient technicians. What else do you want!

Thank you for your review, Sam! We look forward to having you back in our auto repair shop!

- Honest-1 Auto Care Aurora
5

I have used Honest 1 Auto Care twice in the past year for various repairs to my daughter's cars. Both times, they have gone out of their way to go above and beyond my expectations. High quality work and tremendous integrity. Charlie helped me out most recently and was amazing. Couldn't ask for a better place to service or repair your car. Cards sent from the owner is a really nice, refreshing touch. Jeffrey Camera

Hey Jeffrey! Thank you so much for the 5-Star rating and for sharing your positive experiences with us. We're glad that we were able to help you and your daughter's vehicle get back on the road, safely and quickly. We stand behind our work and make sure that our guests have peace of mind, so we are of course thankful to correct any issues you may encounter with our work, even if it is a simple fix. We thank you for your business and hope to see you again for your future automotive services!

- Honest-1 Auto Care Aurora
Honest-1 Auto Care Aurora is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Aurora (630) 499-8722 if you have any issues in accessing any area of our website.