Aurora Auto Repair

4.7 (1237)
(630) 870-1262updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 3:00 PM
5

Had a fluid leak which I had no idea where it was coming from. They looked into it and it was something minor, which they fixed. I wasn't charged at all. They deserved the term "honest" in their name

Dear Francisco, Thank you for letting us know how we did. It is always our goal to achieve complete customer satisfaction. We look forward to providing the same level of service whenever you visit us! Best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora
5

Took car for transmission fluid changes but found leaks in transmission lines. Was able to save some money by using Costco membership deal. Only thing might be a slight miscommunication, they typically flush, not drop the pan and refill. Not a big deal, just be sure service you are looking for when you go. They did remove the pan and drain at my request with no problem.

Thank you for letting us know how we did. It is always our goal to achieve complete customer satisfaction. We look forward to providing the same level of service whenever you visit us! Best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora
1

Took my car in because I needed service to pass my emissions test. Honest-1 quoted over $500.00 but I found a competitor to handle the same service for $133.00. I requested my car back to go with the store offering the reasonable price and Honest-1 still charged me $85.00 for diagnostics after telling me the diagnostics would be free. That's not very "honest" to me. I would never recommend this place. The person that suggested this place will never come back.

Dear Christina, Thank you for making us aware of this situation. Our goal is always 100% customer satisfaction. I would be happy to discuss this issue with you. Please feel free to reach out to me. Best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora
5

NICE CLEAN SHOP & CUSTOMER SERVICE IS TOP NOTCH!! NICE TOUCH W/SKITTLES IN CAR :) WILL DEFINITELY BE BACK & RECOMMEND. HAD OIL CHANGE & TIRE ROTATION SERVICE WAS QUICK AND STAFF IS COURTEOUS

Thank you Catherine! It was our pleasure to serve you. Thank you for letting us know how we did. It is always our goal to achieve complete customer satisfaction. We look forward to providing the same level of service whenever you visit us! Best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora
5

Great place! Super friendly people, comfortable atmosphere and great service.

Thank you Bob for letting Honest-1 Auto Care help you with your vehicle's needs. It is always our pleasure to work with you and help keep your vehicle in a safe and reliable condition. Best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora
5

very professional and informational on my first visit

Thank you for letting us know we met our goal in providing friendly, helpful and efficient car care service. We look forward to having the opportunity to serve you again in the future. Best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora
5

Great place! Really nice and friendly.

Dear Jack - Thank you so much for letting us know how we did. It was our pleasure to be able to serve you and to demonstrate the Honest-1 Open Service Commitment during your visit. We look forward to serving you in the future. Best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora
5

Fast service and always reliable. I get all my car work done their.

Thank you Eric! It is our pleasure to serve you and to help keep your vehicles in great running condition! We look forward to helping you in the same manner in the future! Best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora
5

Honest-1 did a great job on multiple repairs we needed for our Ford Expedition. They even gave is a loaner car while the work was being done. Karen (the owner) and her staff we're friendly, knowledgeable, and professional. They worked with our warranty company so we I didn't have to, and get us a great price. We will be back for any maintenance or repairs we may need in the future... A++

Matthew, Thank you so much for letting us know how we did. It is always our goal to provide quality service backed with an industry leading warranty and to make the service event as little as disruptive as possible to you, the customer. We look forward to the opportunity to work with you in the future. Best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora
5

Great service and very professional. Explained what the problem is and where it is located. Treated me with great care and concern. Very friendly staff and the owner went above and beyond to make sure all my questions were answered. She is a true professional.

Thank you for letting us know how we did. It is always our goal to achieve complete customer satisfaction. We look forward to providing the same level of service whenever you visit us! Best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722

- Honest-1 Auto Care Aurora
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Honest-1 Auto Care Aurora is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Aurora (630) 499-8722 if you have any issues in accessing any area of our website.