Aurora Auto Repair

This place is amazing! I had a brake failure in the middle of driving back home, and I did not know what was wrong with my vehicle. Brake fluid just completely leaked out. I was looking for places near me that could help me with my issue, and a lot of places were giving me excuses about how they could not help. However, Honest-1 Auto Care was the only place that was willing to help me, and after scheduling an appointment, my vehicle works perfectly fine! I am super happy to know that a place like this exists, and I give all the credit to the people that helped me, which is Charlie, the one who is in the front of the desk, and Karen, who is the owner. They even gave me a complementary bag of chips and an extra $5 off for joining their rewards membership. I recommend everyone to take their car troubles here and they will fix it! Best mechanics in Aurora, Illinois.

I’ve been a loyal customer for years and had all my cars service at this business and had no issue or problems with the work on my cars until I took my van for a thermostat replacement I had call prior to see how much it would cost to do the repair and I believe it was Charlie who told me it will cost over $400 which I believe it was to much so I called around to other shops to get estimates and there prices were between $150 and $250 and the only reason I decided to take it here was because it started to leak the antifreeze and I was in a bind so they look at it and told me it needed a new intake manifold so I agreed to the job, so I went to pick it up yesterday and Charlie told me that everything was running smoothly and I wouldn’t have any problems with it . When I went out this morning to heat up the car the blower wasn’t working which it was before I took it back to the shop and explained my situation with Charlie. He had the technician who worked on it and couldn’t find the problem, so when I was waiting for a answer Charlie seemed to be implying that what I was saying wasn’t true so apparently they found the problem which was a faulty wire. I have spent a lot of money for this issue and to be given attitude from this person name Charlie it was much better when the candy man Mr candilaria was working here. So I have decided to take my business elsewhere

Honda dealership jacked up their prices when minimum wage only went up by $2. Wanted $50 for just a regular oil change not even a tire rotation included. Will go here instead of dealership.

They informed me the oil change would take 45 minutes. It ended up taking an hour and 40 minutes despite the fact they had my car make and model hours before the appointment. Edit: Karen called me directly to apologize for the inconvenience and provided me with reward points to use towards my next oil change.