I had a problem with a drip and wanted to get an estimate of what the problem might be and the cost. Since I was coming for an oil change I had you look over the car to check and see what, if anything, was wrong with it. I was quoted for several problems which added up to $2648.00. I decided to get a second opinon today. They found none of the items listed as being wrong and that there was only oil leaking from the valve cover gasket and oil pressure sending unit. Not only did I pay for an oil change which I didn't need, but I saved a bunch of money as well.
Dear Gust, It is our goal to always provide full satisfaction to our customers. Getting a second opinion is never discouraged and I am glad you did so. Please feel free to stop by at your convenience as our ASE Certified Technicians would be more than happy to re-check your vehicle again and review this with you at car side. This of course would be at no charge to you. Please continue to check your oil level until you are able to address the oil leaks as your vehicle did not have any oil on the dipstick when you came in for your oil change. Driving a vehicle in this condition can cause significant damage to an engine. Please also feel free to reach out to me to review the recommended deferred services. Thank you and best regards, Karen Conway Owner Honest-1 Auto Care Aurora 630-499-8722
- Honest-1 Auto Care Aurora